FAQ for Easy and Convenient
1. What payment methods do you accept?
We currently accept iDEAL, Mastercard, Visa, Bancontact, and SEPA via our secure Stripe checkout.
3. Do I need an account to order?
No, you can check out as a guest. But creating an account (or logging in with Google) lets you track orders and save your details for future purchases.
5. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and estimated delivery times are calculated at checkout.
2. How long does shipping take?
Shipping within the Netherlands usually takes 1–3 business days. International delivery times vary by location and carrier.
4. Can I return my order?
Yes. You can return products within 14 days of delivery. Items must be unused and in original condition. Read our full return policy for more info.
6. How can I contact you if I have a question?
You can reach us via the contact form on our site or by emailing [email protected]. We aim to reply within 1 business day.